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Frequently Asked Questions

Answers about Balan Plus, rental houses, hotels, grooming services, and event halls across Mogadishu.

What is Balan Plus?

Balan Plus is Mogadishu's online marketplace for finding and booking rental houses, hotels, grooming services, and event halls - all organized by district and neighborhood for easy discovery.

Is it free to create an account?

Yes. Creating a customer account is completely free. Providers can also register for free and only pay a small commission on completed bookings.

How do I list my property or service?

Sign up as a Provider, choose your category, and fill in your location details, photos, and pricing. Your listing will appear after a quick review.

How do I find a rental house in a specific area?

Go to Rental Houses, select a district, then choose a Xaafad (neighborhood). You'll see all available houses there, with filters for villas and apartments.

What information is shown for each property?

Each property page includes photos, bedrooms, bathrooms, property type, description, rental price, availability status, and exact map location.

How do I request to rent a house?

Open the property's detail page and fill in the booking form with your move-in date and contact details. The owner will review and confirm your request.

How does hotel booking work on Balan Plus?

Browse hotels by district and neighborhood, view room types and prices, then submit a booking request with your check-in and check-out dates directly from the hotel page.

Can I see hotel photos and exact location before booking?

Yes. Every hotel listing includes photos, amenities, room rates, and an embedded map showing its precise location.

What if a hotel is fully booked?

Hotels that are fully booked are marked with a red availability indicator on their listing card, so you can quickly move to another option in the same area.

What grooming services can I book?

You can book barbers, salons, massage and spa sessions, skin care treatments, and nail services. Each listing shows pricing, photos, address, and a map.

How do I book an appointment?

Open the business's detail page, choose your preferred service, staff member, date, and time slot, then submit the appointment form.

Can I see prices before booking?

Yes. Every grooming service listing displays clear pricing for each service offered, along with a full pricing table on its detail page.

How do I book an Event Hall?

Browse Event Halls, filter by district, capacity, or event type, then open a hall's detail page and submit a booking request with your event date and guest count. The venue will confirm your reservation.

What is the hall capacity?

Each hall lists its maximum guest capacity on its listing card and detail page, ranging from intimate venues for 50 guests to large halls accommodating 1,000+ guests.

Can I book for weddings or conferences?

Yes. Event Halls support weddings, business meetings, and conferences. Each hall's detail page shows which event types it supports, and the booking form adapts to ask for the right details for your event type.

What is included in the booking price?

Pricing varies by hall, and each listing clearly shows what's included — such as parking, air conditioning, stage, sound system, projector, catering, security, and WiFi. Check the Facilities section on the hall's detail page for the full list.

Can I cancel or reschedule a booking?

Yes. You can manage, cancel, or request changes to your Event Hall booking from your Bookings dashboard. Cancellation terms may vary by venue, so it's best to confirm directly with the hall when booking.